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Shipping and Returns

Piecezz uses the courier service Nova Posta or Moldovan Post

Delivery in Chisinau

The delivery is free of charge if the sum of the purchase exceeds 400 MDL. In other cases, the delivery cost is 50 MDL.

Delivery time is 1-3 working days.

Delivery in Moldova

Delivery is free of charge, if the sum of order exceeds 400 MDL. If the order amount doesn't exceed 400 MDL, delivery cost is 50 MDL.

Delivery time to the regional centers of the republic is up to 3-6 working days.


If an item is lost on delivery or delivery is not possible / has not been made within thirty (30) days from the date of confirmation of the relevant Payment Transaction, Piecezz shall initiate a Revocation of the relevant Payment Transaction / Transaction, unless express written consent of the Buyer to extend the delivery period has been obtained.

The online store or the Buyer shall have the possibility to initiate both full and partial cancellation of the Payment Transaction / Transaction, depending on the nature and reason for cancellation.

Other examples of conditions for cancelling a transaction:

- Once the payee has entered payment information, confirmed and authorized the payment, it will not be possible to make changes, revoke the payment and refund the funds associated with that payment.

- The commercial relationship between the beneficiary and is officially regulated by the consumer protection authorities in the conclusion and execution of distance contracts. The buyer has the right to notify the seller in writing that he withdraws from the purchase, without penalty and without giving reasons, within 14 days of receipt of the goods or, in the case of services, from the conclusion of the contract.

Privacy Policy

Customer privacy is very important to us. respects and protects its customers. How we use information provided by customers is described below. If changes are made to the privacy policy, they will be posted on this page. We reserve the right to change this privacy policy at any time.

Closing and Judicial Provisions

Any dispute arising from the use of this service will be resolved amicably. Any disputes arising during the purchase, payment or delivery of products purchased from that are not covered by any clause herein will be amicably resolved within 30 business days of written notice of the problem.

If the dispute cannot be settled amicably, the courts of the Republic of Moldova have jurisdiction. By agreeing to these terms and conditions, the client assumes all risk.

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